Having been left with your loved one’s personal effects after they pass, this can now often include their social media or email accounts and in an age of technology it can be difficult to know where to start, particularly with the younger generations.
However, it is important not to ignore them as they reach a wide network of your loved one’s friends and connections so it not only makes it easier for you to spread the news but also to ensure that the emails and social media aren’t being contacted.
Check the Terms of Service
The first thing you should do is check the terms of service of each platform to find out about your options. Facebook and Instagram, for example, will allow you to memorialize an account with proof of death which could be a way of honouring your loved one. Most platforms will need to see proof of death in order to deactivate or close the account on behalf of someone else so be prepared to make copies to email over.
Make sure you aren’t breaking federal law in your country by logging into your loved one’s account and posting on their behalf but normally this is considered okay as you let others know about service arrangements and details.